Support
Something wrong, or an idea? The quickest way to reach us is from inside the app.
Write from the app
Profile → Write to the developers. Your device’s version and language are attached automatically, so a problem is quicker to find. You get a reference afterwards (like #CV-0000) — quote it if you follow up.
If you cannot get into the app, write to selami.c@sbytes-it.com directly. Including your account email address and a screenshot makes it faster.
Common questions
- I can’t join a group: it may be full (20 members maximum), or the invite code may have changed.
- I can’t mark a bab: it may not be in your share today. Babs in the pool become markable once you claim them.
- My reminder didn’t arrive: check notification permission and the time on the Reminders screen. If the time has already passed today, the first notification arrives tomorrow.
Deleting your account
Profile → Delete account. Deletion is permanent; the Privacy page has the detail.